Most growing businesses end up with three or four IT vendors: one sold the laptops, another set up the printer, someone else pulled the network cable, and nobody owns the problem when something stops working. At Connect Globa Consults (CGC) we act as a single accountable technology partner, covering the procurement, setup and ongoing support of your business IT.
What we supply
- Computers and laptops: desktops, all-in-one and mini PCs, business laptops, workstations, monitors, docking stations and upgrade parts.
- Printers and document processing: mono and colour laser printers, multifunction printers, scanners, photocopiers and network print setups.
- Consumables and accessories: toner and ink, drums, maintenance kits, keyboards, mice, storage drives, headsets, webcams, cables and power adapters.
- Connectivity and power: routers, switches, Wi-Fi access points, structured cabling, racks, UPS units and surge protection.
We work across ecosystems such as HP, Dell, Lenovo, Cisco, MikroTik, Ubiquiti, Hikvision, Yeastar and Kaspersky, and recommend what your workload actually needs rather than unnecessary specifications.
How a deployment runs
- Discovery and specification: we review your users, workload, software requirements and budget.
- Itemized quotation: models, quantities, warranty, taxes and expected lead time, all in writing.
- Procurement and delivery: we source the approved equipment and confirm delivery arrangements.
- Installation: operating systems, applications, printers and network connectivity deployed and configured.
- Handover: everything is tested, assets are recorded, and your team knows exactly how to reach support.
Support after delivery
- Remote helpdesk for Windows, business applications, email, user access and printer faults.
- On-site support for diagnostics, installation, repairs, replacement, cabling and network troubleshooting.
- Preventive maintenance: device health checks, storage reviews, software updates, endpoint protection reviews and printer servicing, with maintenance summaries.
- Managed IT care: defined helpdesk hours, asset inventory, user administration, patch oversight, network checks and technology planning under a contract.
Beyond the desk, we also handle networks and internet failover, servers and data (Windows Server, Active Directory, NAS, backup and recovery), cybersecurity, IP PBX and SIP telephony, CCTV and access control, and websites, domains and business email.
Why businesses partner with CGC
- One provider for equipment, setup and continuing technical assistance.
- Recommendations based on business needs, not unnecessary specifications.
- Clear scope and predictable fees through contracted maintenance.
- Less disruption thanks to preventive checks and documented handover.
- Solutions that expand as your locations, staff and systems grow.
How engagements are priced
Equipment and project work are quoted separately. You can choose ad-hoc support or a monthly service plan, set around your number of devices, operating hours, remote support allowance and agreed site visits. Hardware parts, licences, cloud subscriptions and specialist projects are quoted on their own unless included in writing, and manufacturer or supplier warranty terms apply to supplied equipment.
Get a tailored quotation
Tell us your number of users, devices and locations, and the IT challenges you are dealing with. We will recommend suitable equipment and send an itemized quotation or support agreement. Contact us, email info@cglobaconsults.com, or call/WhatsApp +233 25 607 1943.